Your car insurance policy number is an important piece of information that you may need for various purposes, such as filing a claim, renewing your insurance or to check your coverage etc. If you're in the UAE and can't locate your policy number, here’s a simple guide to help you find it.
1. Check Your Insurance Policy Document
The easiest way to find your policy number is by checking your insurance policy document. When you purchase car insurance, the insurance provider typically issues a policy certificate that includes all relevant details, including the policy number. If you bought your insurance from Shory, you can check it in your in app user dashboard.
2. Look at Your Vehicle Registration (Mulkiya)
In the UAE, car insurance details are often linked with the vehicle registration (Mulkiya). Your policy number may be mentioned on your Mulkiya card or related documents issued during registration.
3. Contact Your Insurance Provider
If you cannot find the policy document, reach out to your insurance company. Most insurers have customer service hotlines, online chat support, and email services where you can request your policy details by providing your Emirates ID or vehicle registration number. If you bought your insurance from Shory, you can dial 800SHORY to get instant help.
4. Check Your Email Inbox
Most insurance companies send digital copies of policy documents via email. Search your inbox using keywords like “car insurance policy,” the name of your insurer or your vehicle registration number to locate your policy number.
5. Use Your Insurer’s Online Portal or Mobile App
Many insurance providers in the UAE have online portals and mobile applications where you can access your insurance details. Log in with your registered email or mobile number and check your policy details, including the policy number.
6. Check with the Roads and Transport Authority (RTA)
The RTA maintains vehicle-related records, including insurance details. You can check your insurance status and details, including the policy number, through the RTA website or mobile app.
Conclusion
Losing track of your Motor insurance policy number in the UAE is common, but there are multiple ways to retrieve it. Whether through your insurer, vehicle registration documents, or official government portals, finding your policy number is a straightforward process. It is recommended that you always keep a digital or printed copy of your insurance policy for easy reference in the future.
